Disruptive Smiles Ltd

Effective Date: 01/07/2025 

Welcome to Disruptive Smiles. These General Sales Conditions govern all purchases made through our website or via direct order. By placing an order, you agree to the terms outlined below. 

1. Company Information

Disruptive Smiles Ltd 
Company Number: 16432338 
Registered Address: Rosebank, Shire lane, Chorleywood, Herts WD3 5NH UK  
Email: info@disruptivesmiles.com 
VAT Number: 492810183 

2. Products

We specialise in the distribution of high-quality dental materials and instruments, including the Inspiro Composite system. All products are supplied subject to availability and are intended for professional use only. 

3. Pricing

  • All prices are listed in GBP (£) and exclude VAT unless otherwise stated. 
  • We reserve the right to change prices without notice, but confirmed orders will not be affected. 

4. Orders

  • Orders may be placed online or via email using our order form. 
  • Once an order is accepted, you will receive a confirmation email. 
  • Disruptive Smiles reserves the right to decline any order. 

5. Payment

  • Full payment is required prior to dispatch unless agreed otherwise. 
  • We accept payment via debit/credit card, bank transfer, or invoice (for approved clients). 

6. Shipping & Delivery

  • Orders are dispatched via tracked courier services. 
  • Flat rate shipping of £6.95 applies to all UK orders. 
  • Free UK shipping is available for orders over £250. 
  • Delivery is typically 2–3 working days. Delays will be communicated promptly. 

7. Returns & Refunds

  • Returns are accepted within 14 days for unused, unopened items. 
  • Please email info@disruptivesmiles.com to request a return authorisation. 
  • Refunds will be processed upon receipt and inspection of the returned goods. 
  • Shipping charges are non-refundable unless the return is due to our error. 

8. Warranty & Liability

  • Products are covered by the manufacturer’s warranty. 
  • Disruptive Smiles is not liable for misuse, off-label use, or results arising from improper handling or application. 
  • Our liability is limited to the value of the product purchased. 

9. Intellectual Property

All content, branding, and product descriptions on our website are the intellectual property of Disruptive Smiles Ltd or its suppliers and may not be used without written permission. 

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

For further enquiries, please contact us at info@disruptivesmiles.com.